1win Casino
Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 1win casino ("the Platform", "we", "us"). By accessing, registering on, or using any part of 1win casino — including the website, mobile app, games, and betting services — you agree to be bound by these Terms.

These Terms apply to all players regardless of location, though 1win casino specifically serves players in Bangladesh and other permitted jurisdictions. If you are accessing 1win casino from a jurisdiction where online gaming is prohibited, you do so at your own risk and 1win casino accepts no liability in that regard.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 1win casino.

To register and use 1win casino, you must meet all of the following requirements:

• You must be at least 18 years of age. 1win casino does not permit underage gambling under any circumstances.
• You must provide accurate, complete, and up-to-date personal information during registration, including your full name, date of birth, email address, and phone number.
• You must not already hold an active or previously suspended account on 1win casino.
• You must be legally permitted to participate in online gaming under the laws applicable to you.

Each player is permitted to hold one account only. Creating multiple accounts — whether under the same name, email address, device, or payment method — is a violation of these Terms. 1win casino uses automated and manual checks to detect duplicate accounts. Any duplicate accounts found will be closed and associated balances may be forfeited.

You are solely responsible for maintaining the confidentiality of your 1win casino login credentials. Do not share your username or password with anyone. 1win casino will never ask for your password via email, live chat, or any other channel.

If you suspect that your account has been accessed without your authorisation, contact 1win casino support immediately at [email protected]. We will investigate and take appropriate action, which may include temporarily locking your account while the matter is resolved.

All activity carried out using your login credentials is your responsibility. 1win casino is not liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure.

1win casino accepts deposits in BDT via the following payment methods available to Bangladesh players:

• bKash — instant mobile money transfer
• Nagad — instant mobile money transfer
• Rocket — instant mobile money transfer

All deposits are processed instantly. Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method. 1win casino does not charge fees on deposits, though your payment provider may apply their own charges.

Funds deposited into your 1win casino account must be used for gaming purposes only. Depositing funds and immediately requesting a withdrawal without placing any bets is considered suspicious activity and may result in account review.

Withdrawals from your 1win casino account are subject to the following conditions:

• Your account must be fully verified (KYC completed) before your first withdrawal is processed.
• Withdrawals are processed to the same payment method used for the most recent deposit where possible.
• Standard withdrawal requests are processed within a few hours for verified accounts. Processing times may be longer during peak periods.
• Minimum withdrawal amounts apply and are displayed in the cashier section of your account.
• Any active bonus funds must meet their wagering requirements before the associated winnings can be withdrawn.

1win casino reserves the right to request additional documentation before processing large withdrawals. This is a standard anti-money laundering measure and is not a reflection on the player's standing.

1win casino offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general conditions unless stated otherwise in the specific promotion terms:

• Bonuses are credited to your account automatically or upon request, depending on the promotion type.
• All bonuses carry a wagering requirement — the amount you must bet before bonus-derived winnings can be withdrawn. The specific wagering multiplier is stated in each promotion's terms.
• Bonuses may only be used on eligible games. Some games — particularly low-variance slots or certain table games — may contribute less than 100% toward wagering requirements.
• Only one welcome bonus is available per player, per household, and per device.
• 1win casino reserves the right to modify, suspend, or cancel any promotion at any time.

Attempting to exploit bonuses through coordinated betting, arbitrage, or the use of multiple accounts is considered bonus abuse. 1win casino will cancel bonuses and may close accounts where abuse is detected.

All casino games available on 1win casino — including slots, live dealer games, fish shooting games, and crash games — operate using certified random number generators (RNG). Game outcomes are independently audited to ensure fairness.

For sports betting, all outcomes are determined by official results from the relevant governing body. In-play bets are settled based on the state of play at the time the bet was accepted. 1win casino reserves the right to void bets placed on events where the result was already known at the time of placement.

In the event of a technical malfunction — including server errors, disconnections, or software faults — 1win casino reserves the right to void affected bets and return stakes to the player's account. This decision is final.

1win casino is committed to promoting responsible gaming. We provide the following tools to help players manage their activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time reminders — receive notifications after a set period of play.
• Self-exclusion — temporarily or permanently exclude yourself from 1win casino.
• Reality checks — periodic pop-ups showing how long you've been playing and your net position.

These tools are available directly from your account settings. If you feel your gaming is becoming a problem, we encourage you to use them. You can also visit our Responsible Gaming page for further guidance and external support resources.

1win casino may apply responsible gaming restrictions to an account without the player's request if our monitoring systems identify patterns consistent with problem gambling behaviour.

The following activities are strictly prohibited on 1win casino and will result in immediate account suspension and possible legal action:

• Creating more than one account or using another person's account
• Providing false or misleading information during registration or verification
• Using software, bots, or automated tools to gain an unfair advantage
• Colluding with other players in poker, live dealer games, or any other multiplayer format
• Exploiting software bugs or errors — any winnings from known bugs must be reported and will be voided
• Initiating fraudulent chargebacks or payment disputes
• Money laundering or using 1win casino for any illegal financial activity
• Threatening, harassing, or abusing 1win casino staff or other players

1win casino reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A player has violated any part of these Terms and Conditions
• Fraudulent or suspicious activity has been detected
• A player has failed to complete identity verification within a reasonable timeframe
• A chargeback has been initiated against a deposit
• The account has been inactive for an extended period

Players may also request voluntary account closure at any time by contacting support at [email protected]. Any remaining real-money balance will be returned to the player's verified payment method after standard checks, provided no Terms violations are present.

1win casino collects and processes personal data in accordance with our Privacy Policy. By registering on 1win casino, you consent to the collection and use of your data as described in that policy.

Your data is used for account management, identity verification, fraud prevention, and improving the platform experience. 1win casino does not sell personal data to third parties. Data may be shared with payment processors, regulatory bodies, and fraud prevention services as required.

All data is stored securely using industry-standard encryption. You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory obligations.

1win casino reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of 1win casino after changes are published constitutes acceptance of the updated Terms.

For significant changes, 1win casino will make reasonable efforts to notify players via email or an in-platform notification. However, it remains your responsibility to check this page periodically for updates.

If you have any questions about these Terms, please contact our support team at [email protected] or via live chat, available 24/7.